Participant Comments

For over twenty years, the study has produced an historical database of metrics from more than 75 companies in our industry . It is “The only comprehensive Supply Chain benchmark study that is conducted by and for the utility industry.”

The comments of the participants are another indication of the benefits of the study, for example:

“Thank you for what you do. We have already used some of the information to get additional funding for next year’s budget.”

“The metrics in the study and the Scorecard were instrumental in developing our own internal dashboard.”

“The Scorecard has helped us identify several performance improvement initiatives.”

“The Benchmark Report is used as part of our annual budgeting process.”

“Thanks for keeping this going!  It was a great meeting!”

“Thank you for another great workshop! The biggest value add is definitely the opportunity to ask questions and hear how others are doing things, especially when others are willing to share what they already have.”